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Noticeboard

 

CORONAVIRUS  (COVID-19) UPDATE: 12/03/20

If you have a pre-booked appointment at the surgery over the next few days, please contact us BY TELEPHONE in advance of this for advice if you develop any of the following symptoms - cough, cold, fever, shortness of breath - OR if you have recently returned from an area affected by coronavirus OR if you have been in contact with someone who has tested positive for Coronavirus.

 

If you may have been exposed to coronavirus DO NOT ATTEND your GP or hospital emergency department, please visit https://111.nhs.uk/covid-19 for further advice, or call NHS 111.

Online booking of fact to face appointments has been suspended for the foreseeable future to ensure that patients are triaged to the right service and no-one is put at risk of Coronavirus.

 

Practice Survey Reporting

Practice Survey Reporting

Patient Survey 2018 

We decided this year to try and focus on engagement and online usage / access, as a way of communicating with our patients and then understanding their understanding of ways to access the surgery.

We gave out questionnaires to patients over a 3 week period and obtained 367 responses, so just over 5% of our practice population.

 1. Do you access our website for Practice information and access to online services?

 

Yes 58%

No 42%

Increase on last year 

   4. Are you aware of the Stay well Team available to patients over 65 Years old?

 

Yes 21%

No 79%

 2. Are you aware of the Bury Directory? 

(www.theburydirectory.co.uk)

 

Yes 23%

No 77 %

 

Increase on last year 

 5. How likely are you to recommend

your GP surgery to friends and family

if they need similar care or treatment?

o1 Extremely likely 52.5%

o2 Likely 32%

o3 Neither likely nor unlikely 10%

o4 Unlikely 2%

o5 Extremely unlikely 3%

o6 Don’t know 0.5%

 

 

 3. How do you normally book your

Appointments at the practice?

(please circle all that apply)

 

o1 In person 19% (decrease to previous year)

o2 By phone 79%  (decrease to previous year)

o3 Online 39% (increase to previous year)

 



 
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